Privacy Policy

Food Haat ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our restaurant and catering services in Gomti Nagar, Lucknow.

Information We Collect

We may collect the following information when you interact with us:

• Contact details such as your name, phone number, email address, and delivery or event address
• Order, booking, or enquiry details including event date, guest count, menu preferences, and special instructions
• Communication records when you call, message on WhatsApp, email us, or submit a contact form
• Basic technical data such as browser type, device information, and pages visited on our website

How We Use Your Information

We use the information we collect to:

• Respond to enquiries, bookings, and catering requests
• Prepare quotes, confirm orders, and deliver food or event services
• Provide customer support and follow up on service quality
• Improve our website, menu offerings, and customer experience
• Comply with applicable legal, tax, and food-safety requirements

Sharing of Information

We do not sell your personal information. We may share limited information only when necessary with:

• Delivery partners or event staff involved in fulfilling your order
• Payment processors or banks, where applicable
• Legal or regulatory authorities when required by law

Data Retention

We retain contact and order information only for as long as needed to provide services, maintain business records, resolve disputes, and meet legal obligations.

Cookies & Website Analytics

Our website may use essential cookies to ensure basic functionality. If analytics or third-party tools are added in the future, this policy will be updated accordingly.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We may retain certain records where required by law or for legitimate business purposes.

Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Food Haat
1/51 Viram Khand, Next to Royal Cafe, Gomti Nagar, Lucknow 226010
Phone: +91 79915 75795, +91 95068 44000
Email: contact details as published on our website

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.